Refund and Cancellation Policy

This policy applies to digital subscriptions purchased on Multi Application SSO. It is intended to meet payment gateway requirements for a clear refund and cancellation process.

Nature of the product

All products are digital. After payment you receive online access to launch a hosted application. There is no physical shipment.

Cancellation

• You may cancel auto-renewal or a remaining subscription from Account → Subscriptions, where that control is available.
• Cancellation stops future renewals. It does not automatically refund the current paid period unless you also qualify for a refund below.
• We may cancel a subscription for non-payment, chargeback, fraud, or Acceptable Use violations.

Refunds

• If a payment succeeds but access is not granted because of a platform error, we will restore access or refund the amount paid.
• Duplicate or accidental charges will be refunded after we verify the transaction.
• You may request a refund within 7 days of purchase if you have not launched the application. After first launch, fees are generally non-refundable because the digital service has been consumed.
• Lifetime plans follow the same 7-day unused-access window.
• Partial-period refunds after use are not offered except where required by law or at our discretion for documented outages.

How to request a refund

Email us through the Contact page with your registered email, payment id or invoice number, and reason. We typically respond within 5–7 business days. Approved refunds are issued to the original payment method via the gateway and can take 5–10 business days to appear, depending on your bank.

Chargebacks

Please contact us before disputing a charge with your bank. Unjustified chargebacks may lead to account suspension.

Last updated: Sep 8, 2026.